Analysing and controlling risk



The Concise Oxford Dictionary defines risk as ‘the chance or possibility of danger, loss, injury or other adverse consequences’. It is clearly the role of management to avoid adverse consequences. But hospitals are complex, sprawling, dynamic institutions. They use buildings in ways never intended; they use equipment only recently dreamt of; they have over 100 professional groups providing services directly or indirectly to the patient; they serve communities which are complex, increasingly vocal, and for whom the range of available treatments is growing. Meanwhile, the economic background presses public services to deliver more for less. In healthcare the relationship between demand (which appears infinite) and resources (which are conspicuously finite) continues to be tense. The arinual financial crisis for hospital and community trusts is the established norm.


Child Protection Personal Protective Equipment Food Hygiene British Telecom Staff Behaviour 
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© Springer Science+Business Media Dordrecht 1998

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