The Automation of Mail Processing

  • Vern K. Baxter
Part of the Springer Studies in Work and Industry book series (SSWI)


It is clear that integrated automation will eventually replace mechanization as the core technology used to process mail. Those responsible promise that postal automation will reduce or eliminate the disadvantages of letter sorting machines (LSMs) and pave the way for much more rapid and efficient processing of mail and improved mail service. Postal officials believe that 30 years is enough time to learn the limits to how fast and accurately human beings can press keys on LSMs. Operator resistance and high training costs are additional problems that postal managers hope to solve with automation technology that is supposed to eliminate the need for most LSMs and LSM operators.


Postal Manager Post Office General Account Office Postal Automation Letter Carrier 
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Copyright information

© Springer Science+Business Media New York 1994

Authors and Affiliations

  • Vern K. Baxter
    • 1
  1. 1.University of New OrleansNew OrleansUSA

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