Skip to main content

Affective Behavior and Perceptions of Health Professionals

  • Chapter
Health Behavior

Abstract

The first part of this chapter will probe into the accumulating evidence regarding the significance of physicians’ “affective” (humane, person-oriented) behavior for the patients’ well-being. That has been explained by the patients’ likelihood to assess the quality of the treatment on the basis of the doctors’ affective behavior, due to their inability to judge both the meaning of their somatic disturbance and the doctors’ competence. The first part of this chapter addresses the question as to whether this type of layperson’s assessments both of the effectiveness of the technical (instrumental) medical activities and of the physician’s competence are dependent on the physician’s formal qualifications (i.e., certified “specialists” vis-à-vis “generalists”) and on the seriousness (verified professionally) of the patient’s health condition (i.e., chronic disease). The second part summarizes accumulating evidence regarding physicians’ likelihood both to recognize the therapeutic importance of, and to engage in affective behavior as a component of the medical intervention.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Antonovsky, A. (1979). Health, stress and coping. San Francisco: Jossey-Bass.

    Google Scholar 

  • Balint, M. (1957). The doctor, his patient and the illness. New York: International Universities Press.

    Google Scholar 

  • Balint, M., Hunt, J., Joyce, D., Marinker, M., & Woodcock, J. (1970). Treatment and diagnosis. Philadelphia: Lippincott.

    Google Scholar 

  • Ben-Sira, Z. (1972). The doctor-patient relationship: Collectivism or exchange. Unpublished Ph.D. dissertation. Jerusalem: The Hebrew University [in Hebrew].

    Google Scholar 

  • Ben-Sira, Z. (1976). The function of the professional’s affective behavior in client satisfaction: A revised approach to social interaction theory. Journal of Health and Social Behavior, 17, 3–11.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1980a). Affective and instrumental components in the physician-patient relationship: An additional dimension of interaction theory. Journal of Health and Social Behavior, 21, 170–180.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1980b). Involvement with a disease and primary care utilization. Sociology of Health and Illness, 2, 247–276.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1982a). Lay evaluation of medical treatment and competence: Development of model of the function of the physician’s affective behavior. Social Science and Medicine, 16, 1013–1019.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1982b). Stress potential and esotericity of health problems: The significance of the physician’s affective behavior. Medical Care, 20, 414–424.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1984). Chronic illness, stress and coping. Social Science and Medicine, 18, 725–736.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1985a). Primary medical care and coping with stress and disease: The inclination of primary care practitioners to demonstrate affective behavior. Social Science and Medicine, 21, 485–498.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1985b). Potency: A stress buffering link in the coping-stress-disease relationship. SocialScience and Medicine, 21, 397–406.

    Article  CAS  Google Scholar 

  • Ben-Sira, Z. (1986a). Stress, disease and primary medical care. Aldershot, England: Gower.

    Google Scholar 

  • Ben-Sira, Z. (1986b). The plight of primary medical care: The problematics of committedness to practice. Social Science and Medicine, 22, 699–712.

    Article  PubMed  CAS  Google Scholar 

  • Ben-Sira, Z. (1986c). The stress resolving component in primary medical care. Stress Medicine, 2, 339–348.

    Article  Google Scholar 

  • Ben-Sira, Z., & Kacen, L. (1988). Stressbewältigung bei chronischer Krankheit: Gruppengespräche und Zuwendung des Arztes aus der Sicht der Sozialarbeit. In C. Mühlfeld, H. Oppl, H. Weber-Falkensammer & W. R. Wendt (Eds.), Brennpunkte Sozialer Arbeit (pp. 69–84). Frankfurt am Main: Diesterweg.

    Google Scholar 

  • Betz, M., & O’Connel, L. (1983). Changing doctor-patient relationships and the rise in concern for accountability. Social Problems, 31, 84–95.

    Article  Google Scholar 

  • Cartwright, A. (1976). What goes on in the general practitioner’s surgery? In M. Acheson & L. Aird (Eds.), Seminars in community medicine (Vol. I, pp. 23–48). London: Oxford University Press.

    Google Scholar 

  • Clute, K. F. (1963). The general practitioner. Toronto: University of Toronto Press.

    Google Scholar 

  • Cohen, F. (1985). Stress and bodily illness. In A. L. Monat & R. S. Lazarus (Eds.), Stress and coping: An anthology (pp. 40–54). New York: Columbia University Press.

    Google Scholar 

  • Cousins, N. (1983). The healing heart. New York: Norton.

    Google Scholar 

  • DiMatteo, M. R., & Friedman, H. S. (1980). Social psychology and medicine. Cambridge, MA: Oel-geschlager, Gunn & Hain.

    Google Scholar 

  • Egberg, S., Battit, G. E., Welch, C. E., & Battlet, M. K. (1964). Reduction of postoperative pain by encouragement and instruction of patients. New England Journal of Medicine, 270, 825–827.

    Article  Google Scholar 

  • Eisenberg, L., & Kleinman, A. (1981). Clinical social science. In L. Eisenberg & A. Kleinman (Eds.), The relevance of social science for medicine (pp. 7–20). Dordrecht: Reidel.

    Chapter  Google Scholar 

  • Engel, G. L. (1977). The need for a new medical model: A challenge for bio-medicine. Science, 196, 129–136.

    Article  PubMed  CAS  Google Scholar 

  • Fitts, W. T., & Fitts, B. (1955). Ethical standards of the medical profession. Annals of the American Academy of Political and Social Science, 297, 25.

    Article  Google Scholar 

  • Guttman, L., & Levy, S. (1975). Structure and dynamics of worries. Sociometry, 38, 448–473.

    Google Scholar 

  • Hadley, C. G., & Crispen, J. E. (1978). Unprofessional physicians—Some correlative data. Western Journal of Medicine, 128, 85–88.

    PubMed  CAS  Google Scholar 

  • Hall, J. A., Roter, D. L., & Rand, C. S. (1981). Communication of affect between patient and physician. Journal of Health and Social Behavior, 22, 18–30.

    Article  PubMed  CAS  Google Scholar 

  • Hall, O. (1964). The informal organization of medical practice. Canadian Journal of Economics and Political Science, 12, 30–44.

    Article  Google Scholar 

  • Haug, M. R. (1976). The erosion of professional authority: A cross-cultural inquiry in the case of the physician. Milbank Memorial Fund Quarterly, 54, 83–105.

    Article  CAS  Google Scholar 

  • Haug, M. R., & Lavin, B. (1981). Practitioner or patient—Who’s in charge? Journal of Health and Social Behavior, 22, 212–229.

    Article  PubMed  CAS  Google Scholar 

  • Hayes-Bautista, D. E. (1976). Modifying the treatment: Patient compliance, patient control and medical care. Social Science and Medicine, 10, 233–238.

    Article  PubMed  CAS  Google Scholar 

  • Hellerstein, H. H., & Ford, A. B. (1960). Comprehensive care of the coronary patient: Optimal (intensive) care recovery and reconditioning: An opportunity for the physician. Circulation, 22, 1166.

    Article  PubMed  CAS  Google Scholar 

  • Henao, S. (1985). A system’s approach to family medicine. In S. Henao (Ed.), Principles of family medicine (pp. 24–40). New York: Brunner/Mazel.

    Google Scholar 

  • Hornung, C. A., & Massagli, M. (1979). Primary care physicians’ affective orientation toward patients. Journal of Health and Social Behavior, 20, 61–76.

    Article  PubMed  CAS  Google Scholar 

  • Illich, I. (1976). Medical nemesis. New York: Pantheon.

    Google Scholar 

  • Jensen, M. M. (1981). Emotional stress and susceptibility to infectious diseases. In K. Bammer & H. Newberry (Eds.), Stress and cancer (pp. 59–70). Toronto: Hogrefe.

    Google Scholar 

  • Kasteler, J., Kane, R. L., Olson, D. M., & Thetford, C. (1976). Issues underlying prevalence of doctor-shopping behavior. Journal of Health and Social Behavior, 17, 328–339.

    Article  Google Scholar 

  • Korman, M., Pate, M. L., & Chapman, T. S. (1980). Selection of primary care as medical career: Demographic and psychological correlates. Southern Medical Journal, 73, 924–927.

    Article  PubMed  Google Scholar 

  • Kosa, J., & Robertson, L. S. (1969). The social aspects of health and illness. In J. Kosa, A. Anto-novsky, & I. K. Zola (Eds.), Poverty and health: A sociological analysis (pp. 35–68). Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Leigh, H., & Reiser, F. (1980). The patient. New York: Plenum Press.

    Book  Google Scholar 

  • Ley, P., & Spelman, M. S. (1967). Communicating with the patient. London: Staples.

    Google Scholar 

  • Lown, B. (1983). Introduction. In N. Cousins, The healing heart (pp. 11–28). New York: Norton.

    Google Scholar 

  • Mauksch, M. O. (1974). A social science basis for conceptualizing family health. Social Science and Medicine, 8, 487–493.

    Article  Google Scholar 

  • McPhee, J. M. (1984, July). Heirs of general practice. The New Yorker, pp. 40-85.

    Google Scholar 

  • Mechanic, D. (1976). The growth of bureaucratized medicine. New York: Wiley.

    Google Scholar 

  • Miller, A. E. (1972). The expanding definition of disease and health in community medicine. Social Science and Medicine, 6, 573–581.

    Article  PubMed  CAS  Google Scholar 

  • Norbeck, J. S., & Peterson-Tilden, V. (1983). Life-stress, social support, and emotional disequilibrium in complications of pregnancy: A prospective multivariate study. Journal of Health and Social Behavior, 24, 30–46.

    Article  PubMed  CAS  Google Scholar 

  • Pattison, E. M., & Anderson, R. C. (1978). Family health care. Public Health Reviews, 7, 83–134.

    PubMed  CAS  Google Scholar 

  • Ransom, D. C. (1985). The evolution from an individual to a family approach. In S. Henao & N. P. Grose (Eds.), Principles of family systems in family medicine (pp. 5–23). New York: Brunner/ Mazel.

    Google Scholar 

  • Rave, A. (1978). Finding periodic patterns in time series with monotonic trend: A new technique. In S. Shye (Ed.), Theory construction and data analysis in the behavioral sciences (pp. 371–390). San Francisco: Jussey-Bass.

    Google Scholar 

  • Ross, C., Wheaton, B., & Duff, R. S. (1981). Client satisfaction and the organization of medical practice. Journal of Health and Social Behavior, 22, 243–255.

    Article  PubMed  CAS  Google Scholar 

  • Schlesinger, E. G. (1985). Health care and social work practice. St. Louis: Times Mirror/Mosby.

    Google Scholar 

  • Sehnert, K. W., & Eisenberg, H. (1975). How to be your own doctor. New York: Grosset & Dunlap.

    Google Scholar 

  • Sklar, S., & Anisman, H. (1981). Contributions of stress and coping to cancer development and growth. In K. Bammer & H. Newberry (Eds.), Stress and cancer (pp. 98–136). Toronto: Hogrefe.

    Google Scholar 

  • Stimson, G., & Webb, B. (1975). Going to see the doctor. London: Routledge & Kegan Paul.

    Google Scholar 

  • Tessler, R., Mechanic, D., & Dimond, M. (1976). The effect of psychological distress on physician utilization. Journal of Health and Social Behavior, 17, 353–369.

    Article  PubMed  CAS  Google Scholar 

  • Tuckett, D. (1976). Doctors and patients. In B. Tuckett (Ed.), Medical sociology (pp. 190–224). London: Tavistock.

    Google Scholar 

  • Vickery, D. M., & Fries, J. F. (1976). Take care of yourself. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Wallis, C. (1986, May 26). Weeding out the incompetent. Time, pp. 57-58.

    Google Scholar 

  • Wan, T. T., & Soifer, S. V. (1974). Determinants of physician utilization: A causal analysis. Journal of Health and Social Behavior, 15, 100–108.

    Article  PubMed  CAS  Google Scholar 

  • Weitzkin, H., & Stoeckle, J. D. (1976). Information control and the micropolitics of health care. Social Science and Medicine, 10, 263–276.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 1988 Springer Science+Business Media New York

About this chapter

Cite this chapter

Ben-Sira, Z. (1988). Affective Behavior and Perceptions of Health Professionals. In: Gochman, D.S. (eds) Health Behavior. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-0833-9_17

Download citation

  • DOI: https://doi.org/10.1007/978-1-4899-0833-9_17

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4899-0835-3

  • Online ISBN: 978-1-4899-0833-9

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics