Abstract
Confidence in the safety of industrial or technological activities is examined in three communities hosting industrial facilities, as well as in a series of communities affected by low-flying jet aircraft. The case studies produced a number of findings which have significant implications for risk communication, including (1) the existence of several audiences for risk communicators, even within a single community; (2) the appropriateness of different risk messages; and (3) the effect of historical and continuing interactions between industries and communities on the types of situations that escalate to crises as well as on the types of risk messages that are appropriate and trusted within industrial communities.
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References
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© 1990 Springer Science+Business Media New York
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Wolfe, A.K. (1990). Confidence in Technologies: Interaction Between Publics and Industries. In: Cox, L.A., Ricci, P.F. (eds) New Risks: Issues and Management. Advances in Risk Analysis, vol 6. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-0759-2_30
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DOI: https://doi.org/10.1007/978-1-4899-0759-2_30
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4899-0761-5
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