Abstract
The goal of any computing-oriented systems analysis technique is (or at least should be) to identify where and how computing facilities can help to sustain the business concerned. Unfortunately, in practice, the analyst, because of his or her strong computing background, will often take it for granted that computing facilities are inherently beneficial and see the problem as one of identifying where such facilities can be used to best effect. Obviously this misses the potential for business improvement. More importantly, however, it can mean that the computing facilities are not adequately motivated by business needs, with detrimental results.
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Bustard, D., Oakes, R., Vincent, D. (1997). Business Analysis for Computing Purposes. In: Stowell, F.A., Ison, R.L., Armson, R., Holloway, J., Jackson, S., McRobb, S. (eds) Systems for Sustainability. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-0265-8_90
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DOI: https://doi.org/10.1007/978-1-4899-0265-8_90
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