Adding Structure to the Cultural Analysis of SSM
Information systems practitioners are aware that Soft Systems Methodology (SSM) can help to explicate perceived problems in an organisation. It can also clarify the views held by individuals and groups in that organisation. Once a problematic situation is well understood, proposals for improvement can be developed by the would-be problem solvers, then be put to the organisation for action. SSM is a flexible methodology whose various techniques can be applied to propose improvement in a problematic situation whilst accommodating the varying perceptions of the individuals in that situation.
KeywordsSocial Position Problematic Situation Organisational Member Soft System Methodology Cultural Analysis
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