Expansion of the System Boundary

A Case Study of the Influence of a Multinational Organisation on a Middle Market Supplier
  • J. T. Wilton
  • L. R. P. Reavill


In an era of unprecedented change throughout the global economy, how can the pressures faced by Medium sized suppliers to the large multinationals be overcome in order to exploit the opportunities that also exist? What approaches have they taken, and should they take in the future, to satisfy and exceed their customers expectations? To what extent can a systemic approach assist SMEs in interpreting the complex environment that they are now working in?


System Boundary Soft System Methodology Customer Expectation Multinational Organisation Unprecedented Change 
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Copyright information

© Springer Science+Business Media New York 1997

Authors and Affiliations

  • J. T. Wilton
    • 1
  • L. R. P. Reavill
    • 1
  1. 1.Department of Systems ScienceCity UniversityLondonUK

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