Developing the Program Interactively
The engagement phase has readied the interactive staff training (IST) consultant and program committee for program development where the “real work”of putting together the program occurs. The primary goal of program development is to use techniques of participative decision making to construct a user-friendly program that represents input from all staff on the rehabilitation team and that addresses needs identified in the needs assessment. Although team building is not specifically identified as a focus of the IST consultant’s work with the program committee, the rehabilitation team learns to work more effectively together by addressing the tasks necessary to develop the program. In many ways, development of an effective team is one of the most important outcomes of the program development phase. It is the existence of an effective program committee that will allow the team not only to develop, but also to implement and maintain a user-friendly program.
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