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Intra-organizational Understanding of AI: Toward Transparency

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Towards Sustainable Artificial Intelligence

Abstract

Mainstream public perception of AI varies greatly depending on an individual's perspective and experiences. On the one hand, from a user perspective, it can be perceived as a set of services that rely on data to enable new levels of innovations, insights, and organizational performance. On the other hand, from a more technical perspective, it can be perceived as a technology using mathematical frameworks, computing infrastructures along with associated software, and processing tools for analyzing and/or extracting patterns in large volumes of data. Yet, each of these perspectives differs from our definition in “The Need for Artificial Intelligence” section of Chapter 1.

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Notes

  1. 1.

    Systems (such as software and/or hardware) that perform a range of operations to the data to provide the best course of action(s) to take to achieve a set objective while simultaneously maintaining certain human/business values and principles.

  2. 2.

    Most organizations matching this profile generally rely on AI services offered by big technology companies such as Amazon, Google, and Microsoft.

  3. 3.

    www.wsj.com/articles/ibm-bet-billions-that-watson-could-improve-cancer-treatment-it-hasnt-worked-1533961147

  4. 4.

    https://spectrum.ieee.org/biomedical/diagnostics/how-ibm-watson-overpromised-and-underdelivered-on-ai-health-care

  5. 5.

    www.theverge.com/2018/7/26/17619382/ibms-watson-cancer-ai-healthcare-science

  6. 6.

    The mere identification of factors contributing to employee success or failure within an organization is still a big research question in the management literature (Rusu, Avasilcai, and Huţu 2016; Rafique et al. 2017).

  7. 7.

    Assuming fairness is one of the organization’s corporate values and ethical requirements on the system.

  8. 8.

    In our view, organizations should seek to comply with such regulations regardless of whether they are legally required to or not.

  9. 9.

    Data provenance can be thought of as a record trail that accounts for the origin of a piece of data together with an explanation of how and why it got to the present place.

  10. 10.

    www.businessdictionary.com

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© 2021 The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature

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Tsafack Chetsa, G.L. (2021). Intra-organizational Understanding of AI: Toward Transparency. In: Towards Sustainable Artificial Intelligence. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-7214-5_4

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