Psycho logy of Remote Teams

Abstract

Trust is a most valuable currency within any organization, and in remote and distributed organizations, where coworkers and team members do not regularly interact face-to-face and may be geographically separated most or all of the time, it is crucial to success. In Chapter 4 we discussed the importance of hiring for trust. Now, we’re going to focus on how to build trust in remote scenarios. Going forward, everything I’ll cover assumes that you have hired with two-way trust in mind and are committed to developing and maintaining a culture of trust and accountability within your remote distributed organization.