Continuous Performance Management

Abstract

Continuous performance management (CPM) is a set of performance feedback processes taking place on a regular basis. In a traditional annual performance management process, for example, the feedback happens once in the middle of the year and once at the end of the year. The drawback with the annual appraisal process is that it is ineffective in today’s changing business environments. Managers and employees find the annual process to be dogmatic, providing little or no positive outcomes. Employees feel there is a need to have regular communication with their managers to get feedback on the defined goals and objectives. Managers feel there is a need to have an appraisal process that is agile, where the defined goals and objectives can be calibrated based on changing business needs. That’s why more companies are turning toward CPM, which is agile and provides an opportunity for managers and employees to meet and communicate on a regular basis.