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Use Case

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Oracle Digital Assistant

Abstract

To make sense of the technical implementation of Oracle Digital Assistant, in this chapter, you will be introduced to Travvy, the Digital Assistant/chatbot for Extreme Hiking Holidays, a travel agency – made up by the authors – specialized in hiking holidays for adventurous people.

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Notes

  1. 1.

    Only the top intent that exceeds the confidence threshold is picked if its confidence score exceeds that of other intents by this value or more. If other intents that exceed the confidence threshold have scores that are within that of the top intent by less than the win margin, these intents are also presented to the user (minimum value 0, maximum value 1).

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© 2020 Luc Bors, Ardhendu Samajdwer, Mascha van Oosterhout

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Bors, L., Samajdwer, A., van Oosterhout, M. (2020). Use Case. In: Oracle Digital Assistant. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-5422-6_3

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