Abstract
In this chapter, we focus on how we can create solutions using chatbots and look at some best use cases of chatbots. The objective of this chapter is to bring insight to how chatbots are valuable solutions in a variety of situations, such as automating the password reset process, rendering a knowledgeful response, and searching for information. Chatbots are used as solutions to business problems across industries—from call centers to medical practices, from banking to insurance, from IT to manufacturing.
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© 2019 Charles Waghmare
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Waghmare, C. (2019). Create Solutions Using Chatbots. In: Introducing Azure Bot Service. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-4888-1_7
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DOI: https://doi.org/10.1007/978-1-4842-4888-1_7
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-4887-4
Online ISBN: 978-1-4842-4888-1
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