Abstract
This chapter is dedicated to different business scenarios in which chatbots can be implemented to gain business benefits. In this chapter, we look at various business challenges that can be resolved by implementing chatbots and then examine the benefits of chatbots. Last, we see how chatbots enhance customer experience.
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© 2019 Charles Waghmare
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Waghmare, C. (2019). Deploy Chatbots in Your Business. In: Introducing Azure Bot Service. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-4888-1_2
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DOI: https://doi.org/10.1007/978-1-4842-4888-1_2
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-4887-4
Online ISBN: 978-1-4842-4888-1
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