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Creating a New Channel Connector

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Practical Bot Development

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Abstract

It should now be clear that integrating all kinds of channels with built-in bot service support is feasible. The Bot Builder SDK designers were aware that not every single feature of every channel can be handled by the bot service and kept the SDK flexible to support extensibility.

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Notes

  1. 1.

    WebSocket Protocol: https://en.wikipedia.org/wiki/WebSocket

  2. 2.

    Key Concepts in the Bot Framework Direct Line API: https://docs.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-concepts

  3. 3.

    The Bot Framework WebChat is a React component. The code can be extended to provide different rendering behavior or to change the control’s styling. You can find more information at https://github.com/Microsoft/BotFramework-WebChat .

  4. 4.

    TwiML documentation: https://www.twilio.com/docs/api/twiml

  5. 5.

    Buying a toll-free number from Twilio: https://support.twilio.com/hc/en-us/articles/223183168-Buying-a-toll-free-number-with-Twilio

  6. 6.

    Twilio Gather Verb: https://www.twilio.com/docs/voice/twiml/gather

  7. 7.

    TwiML Gather Verb Hints Attribute: https://www.twilio.com/docs/voice/twiml/gather#attributes-hints

  8. 8.

    Speech Priming in the Context of a Bot Framework Bot: https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-speech-priming

  9. 9.

    Bing Speech API: https://azure.microsoft.com/en-us/services/cognitive-services/speech/

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Authors and Affiliations

  1. Port Washington, New York, USA

    Szymon Rozga

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  1. Szymon Rozga
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© 2018 Szymon Rozga

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Rozga, S. (2018). Creating a New Channel Connector. In: Practical Bot Development. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-3540-9_9

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