Tech Stuff and Where It Fits
I have emphasized and will continue to emphasize that optimizing data-to-learning-to-action is certainly not just about technology—it’s about people, process, and technology. Nevertheless, technology is a massive investment area for any organization. Its rapid evolution is so highly dynamic that technology necessarily presents continuing decisions for any organization, and it can disrupt entire business models in addition to individual processes. It therefore necessarily demands thorough and continuing attention.