Collaborating

Abstract

Salesforce offers many collaboration tools. One valuable collaboration tool offered is called Chatter. This tool and its capabilities can be found on a significant number of standard objects and all custom objects in Salesforce. It allows your users to communicate with each other via internal messaging. You can even allow your users to share files such as Word and PowerPoint files with each other and your customers using content deliveries. Do you need to share your Salesforce records with another Salesforce organization? You can use Lightning Connect and sync data to the other Salesforce organization. You can enable topics, which allow your users to interact on specific topics with each other. We can’t forget about the Salesforce mobile app, Salesforce1, that allows your users to be on-the-go for iPhone and Android users. Figure 6-1 shows the Chatter object.