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Reporting

How to make the most of your ServiceNow data without being cheated
  • Gabriele Kahlout
Chapter

Abstract

If you are migrating to ServiceNow from another ITSM tool, your transition plan may include the re-creation in ServiceNow of the most useful reports that you depended on in the previous tool to measure performance and prioritize resources.

Keywords

Customer Satisfaction Management Report Change Request Incident Management Individual Contributor 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Gabriele Kahlout 2017

Authors and Affiliations

  • Gabriele Kahlout
    • 1
  1. 1.DohaQatar

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