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Network Support Plan

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The Accidental SysAdmin Handbook

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Abstract

This book’s example organization IT personnel will be required to support multiple roles. The quality of support will be limited by the number of hats each individual is required to wear.

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Notes

  1. 1.

    http://www.dell.com/

  2. 2.

    http://www.hp.com/

  3. 3.

    http://www.ibm.com/us/en/

  4. 4.

    http://developer.emc.com/developer/devcenters/storage/snia/smi-s/downloads/EMC_Providers_SMI-S_Only.pdf

  5. 5.

    http://h18000.www1.hp.com/products/storage/software/XPcompatibility.html

  6. 6.

    http://www.itilv3.net/

  7. 7.

    http://www.bmc.com/products/offering/Incident-and-Problem-Management.html

  8. 8.

    http://www.microsoft.com/systemcenter/configurationmanager/en/us/default.aspx

  9. 9.

    http://www.webopedia.com/TERM/B/bloatware.html

  10. 10.

    http://www.symantec.com/business/deployment-solution

  11. 11.

    http://www.microsoft.com/systemcenter/configurationmanager/en/us/default.aspx

  12. 12.

    http://www.symantec.com/norton/ghost

  13. 13.

    http://www.pxe.ca/

  14. 14.

    http://technet.microsoft.com/en-us/wsus/default.aspx

  15. 15.

    http://costkiller.net/tribune/Tribu-PDF/Top-Ten-Reasons-Organizations-are-Unsuccessful-Implementing-ITIL.htm

Author information

Authors and Affiliations

  1. AE, Brazil

    Eric Kralicek

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  1. Eric Kralicek
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© 2016 Eric Kralicek

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Kralicek, E. (2016). Network Support Plan. In: The Accidental SysAdmin Handbook. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-1817-4_6

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