Abstract
Agile performance improvement is a way of thinking and a work approach that blends the best of human performance technology (HPT) and Agile. As a way of thinking, agile performance improvement finds ample common ground within the two principles-based approaches. As a work approach, agile performance improvement leverages methods and practices that ensure a focus on delivering a continuous stream of customer value while optimizing collaboration and performance among the product owner, the development team, and the customer.
There is a pleasure in philosophy, and a lure even in the mirages of metaphysics, which every student feels until the coarse necessities of physical existence drag him from the heights of thought into the mart of economic strife and gain.
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Notes
- 1.
Will Durant, The Story of Philosophy (New York: Washington Square Press, 1961).
- 2.
“Responding to change over following a plan” is one of the four values of the Agile Manifesto.
- 3.
Cumulative flow is a set of time-based metrics that look at how long it takes work items to proceed through the development cycle. It also counts how many work items sit in each phase of the cycle. The term is commonly used in software engineering and lean product development. Additionally, Cumulative Flow will be my rap name if I ever return to the mic.
- 4.
I say “they” because in Agile the customer/client decides. In HPT, the consultant is considered a partner of the client, and they make decisions together. This is one of the more significant points of incompatibility between HPT and Agile. Overall I prefer the way Agile does it, because it seems more realistic to concede overall authority to the customer.
- 5.
Robert F. Mager, Preparing Instructional Objectives (Belmont, CA: Fearon Publishers, 1962).
- 6.
Letter to Harrison Blake, November 16, 1857.
- 7.
This basic critique of the traditional performance appraisal goes back decades. Thomas F. Gilbert touches on the topic in his autobiography Human Incompetence, and it is a legitimate school of thought among current-day HR consultants.
- 8.
Six Sigma and Total Quality Management (TQM ) were popular quality approaches in the 1980s and 1990s. They were supplanted by concepts such as Lean and Agile.
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Winter, B. (2015). Agile Performance Improvement. In: Agile Performance Improvement. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-0892-2_6
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DOI: https://doi.org/10.1007/978-1-4842-0892-2_6
Publisher Name: Apress, Berkeley, CA
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Online ISBN: 978-1-4842-0892-2
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