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Fixing Problems

  • Ignatius Fernandez

Abstract

To state the obvious, fixing problems is the part of the DBA’s job that takes precedence over everything else. In his best-selling book The 7 Habits of Highly Effective People, Stephen Covey explains that our activities can be divided among four quadrants depending on their urgency and importance. Figure 11-1 illustrates these quadrants.

Keywords

Problem Management Service Request Error Message Incident Management Oracle Database 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Ignatius Fernandez 2015

Authors and Affiliations

  • Ignatius Fernandez
    • 1
  1. 1.CAUS

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