Streamline Your Process with Publisher Actions
In the past few years, a key development has somewhat quietly emerged within the Force.com platform. That development is the introduction of Publisher Actions, a truly transformational feature that has significant implications for both developers and users. Historically, the means for a user to manually create a record or activity within the traditional Salesforce.com user interface were limited; you could configure a page layout for a particular object or you could build a completely custom Visualforce page. Of course, using Visualforce dramatically expands your options and doing so is an optimal approach for many projects. However, this assumes that you have the means to write (or pay for someone to write) custom code as well as the capability to maintain it indefinitely.