Advertisement

Incorporating Individual Differences in Perspective in a Systemic Approach to Information Systems Requirements Analysis

  • Judy McKay
  • Peter H. Marshall

Abstract

Investment in information systems (IS) and information technology (IT) in contemporary organisations is both widespread and substantial. There are few businesses today that can operate effectively and competitively without resorting to at least minimal reliance on IS/IT as an integral part of day to day operations. For most, investment in IS/IT now represents a significant proportion of capital and operating expenditures. Indeed, for these organisations, seeing adequate returns on their investments has now become a pressing management issue (Ward et al., 1990). Hence it can be concluded that information systems development (ISD), whether this is defined as developing computer-based systems from first principles, or tailoring off-the-shelf packages, or some variant of these two extremes, is a common, necessary and important process in most contemporary organisations.

Keywords

Information System Soft System Methodology Group Decision Support System Information System Development Contemporary Organisation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Ackermann, F., Cropper, S., Eden, C., and Cook, J., 1991, Cognitive Mapping for Policy analysis in the Public Sector. Paper presented at the American Academy of Management Conference, Miami, USA, August 1991.Google Scholar
  2. Baron, R.A., and Greenberg, J., 1990, “Behavior in Organizations: Understanding and Managing the Human Side of Work,” Allyn & Bacon, Boston.Google Scholar
  3. Checkland, P., 1981, “Systems Thinking, Systems Practice,” John Wiley & Sons, Chichester.Google Scholar
  4. Davis, G.B., 1992, Systems analysis and design: a research strategy macro-analysis, in: “Challenges and Strategies for Research in Systems Development,” W.W. Cotterman and J.A. Senn, eds., John Wiley & Sons, Chichester.Google Scholar
  5. Dumdum, U.R., and Klein, H.K., 1986, The need for organizational requirements analysis, in: “Quality of work versus quality of information systems,” H.E. Nissen, and G. Sandstrom, eds., Report of the Ninth Scandinavian Research Seminar on Systemeering, Lund.Google Scholar
  6. Eason, K., 1988, “Information Technology and Organisational Change,” Taylor & Francis, London.Google Scholar
  7. Eden, C., 1988, Cognitive mapping, European Journal of Operational Research, 36:1–13.CrossRefGoogle Scholar
  8. Eden, C., 1989, Using cognitive mapping for strategic options development and analysis, in: “Rational analysis for a problematic world,” J. Rosenhead, ed., John Wiley & Sons, Chichester.Google Scholar
  9. Eden, C., 1990, Strategic thinking with computers, Long Range Planning, 23:35–43.CrossRefGoogle Scholar
  10. Eden, C., 1993, On evaluating the performance of “wide-band” GDSS’s, Unpublished paper, Strathclyde Business School, University of Strathclyde, Scotland.Google Scholar
  11. Flynn, D.J., 1992, “Information Systems Requirements: Determination and Analysis,” McGraw-Hill, London.Google Scholar
  12. Ford, S.G., 1994, Practical software quality assurance, Institute of Internal Auditors Australia, National Conference, Perth.Google Scholar
  13. Galliers, R.D., 1993, Information systems and business reengineering, Paper presented at IFORS’ 93, Lisbon, Portugal.Google Scholar
  14. Hirschheim, R.A., 1985, “Office Automation: a Social and Organizational Perspective,” John Wiley & Sons, New York.Google Scholar
  15. Holwell, S., 1992, SSM information approach: a critique, Systemist 14: 93–98.Google Scholar
  16. Limayem, M., and Wanninger, L.A., 1993, The use of a group CASE tool to improve information requirements determination, Document de Travail 93-33, Universite Laval.Google Scholar
  17. Marshall, P.H., Atkinson, D.J., Ee, L.P., and McKay, J.A., 1993, Computer-aided group problem solving: an overview of successful methodologies, The Environmental Professional, 15:159–163.Google Scholar
  18. McKay, J.A., 1995, The application of soft management science/operational research to information systems requirements analysis: a study using cognitive mapping and the SODA methodology, Unpublished doctoral dissertation, Curtin University of Technology, in preparation.Google Scholar
  19. McKay, J., Marshall, P., and McDermid, D., 1994, Cognitive mapping for information requirements determination in the learning organisation, in: “Proceedings of the 17th IRIS Conference”, Syote.Google Scholar
  20. Mumford, E., 1981, Participative systems design: structure and method, Systems, Objectives, Solutions 1: 5–19.Google Scholar
  21. Oliver, I. and Langford, H., 1987, Myths of demons and users: evidence and analysis of negative perceptions of users, in: “Information analysis: selected readings,” R. Galliers, ed., Addison-Wesley, Sydney.Google Scholar
  22. Prior, R., 1992, Linking SSM and IS Development, Systemist, 14: 128–132.Google Scholar
  23. Wanninger, L.A., and Dickson, G.W., 1992a, GRIP — Group requirement identification process: the integration of GDSS technology into the systems development life cycle, in: “Proceedings of the Hawaii International Conference on Systems Science Vol III,” J.F. Nunamaker, ed., IEEE, Los Alamitos.Google Scholar
  24. Wanninger, L.A., and Dickson, G.W., 1992b, Phased systems design, development, and implementation: process and technology, in: “The Impact of Computer Supported Technologies on Information Systems Development,” K.E. Kendall et al., eds., Elsevier Science, Amsterdam.Google Scholar
  25. Ward, J., Griffiths, P., and Whitmore, P., 1990, “Strategic Planning for Information Systems,” John Wiley & Sons, Chichester.Google Scholar
  26. Wilson, B., 1989, A systems methodology for information requirements analysis, in: “Systems Development for Human Progress,” H.K. Klein and K. Kumar, eds., Elsevier Science, Amsterdam.Google Scholar

Copyright information

© Springer Science+Business Media New York 1995

Authors and Affiliations

  • Judy McKay
    • 1
  • Peter H. Marshall
    • 1
  1. 1.School of Information SystemsCurtin University of TechnologyPerthAustralia

Personalised recommendations