Abstract
The area of information systems is variously perceived to have real or imaginary links with information technology and therefore an information system (IS) is often seen to be about technology. However, this area is multidisciplinary and although information technology (IT) is certainly relevant, so are human and organizational aspects (e.g., Vidgen et al., 2002). All information systems, from manual to informal to computer-based, are designed, operated and used by people in a variety of organizational and environmental settings and contexts. The ubiquitous processes of globalization and virtualization are constantly changing our understanding of the human factor involved in the operation of information systems. No longer can we perceive the “people” component of IS as independent individuals. The users of local, regional and global telecommunication networks create a specific form of a “virtual crowd”, accessing the same sources of information and reacting to the same sets of stimuli.
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Unold, J. (2004). The Dynamics of an Information System in Light of Chaos Theory. In: Linger, H., et al. Constructing the Infrastructure for the Knowledge Economy. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-4852-9_7
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DOI: https://doi.org/10.1007/978-1-4757-4852-9_7
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