End-Stage People Issues
One of the central themes of this book has been that time and energy put in upstream in the right places will have high payoffs downstream. Most end-stage issues are quite reasonable to deal with when the informatics implementation process has been managed well from the beginning. On the other hand, one of the worst jobs in health informatics is to inherit a project that is well along in the process and that has been mismanaged from the beginning. Facing these end-stage issues can be truly grim.
KeywordsHealthcare Organization Middle Manager Senior Leader Implementation Team Change Leader
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