Abstract
A large hospital in the United States hired a new president who had a quite limited knowledge of computers. This hospital had previously tried unsuccessfully to implement a hospital information system (HIS). The new president set the HIS area as a top priority and hired a friend and former colleague whom he trusted as his chief information officer (CIO). A flamboyant character to say the least, this new CIO swept into the organization, loudly announcing that he had come to bring enlightenment to the technological barbarians. At the more personal level, he often lamented loudly and long to anyone who would listen about the horrors of living amid provincials, far from his beloved and sophisticated home.
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© 2004 Springer Science+Business Media New York
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Lorenzi, N.M., Riley, R.T. (2004). Reviewing the Problem. In: Managing Technological Change. Health Informatics Series. Springer, New York, NY. https://doi.org/10.1007/978-1-4757-4116-2_1
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DOI: https://doi.org/10.1007/978-1-4757-4116-2_1
Publisher Name: Springer, New York, NY
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