Assessing and Achieving Value in Information Technology
As the information technology (IT) industry experiences explosive growth, it is offering organizations a steady stream of new systems, tools, and functionalities. The miniaturization of hardware, the increasing capacity of processing and storage capabilities, and the introduction of new technologies have all merged to decrease costs and increase functionality. Internet access and the significant investment in businesses that leverage the Internet have redefined many organizations and compounded the IT industry’s growth over the past few decades. IT appears to offer unlimited possibilities, and it represents a powerful opportunity to solve the business problems facing global competitive markets.
KeywordsInformation Service Business Case Cost Containment Payback Period Business Objective
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