Evaluations of Interactive Tele-Education in the Public Service Commission

  • Nicole Mendenhall
  • René Lortie
Part of the Nato Conference Series book series (NATOCS, volume 6)


This paper summarizes the communication needs requirements in the Public Service Commission. It presents results of laboratory and field studies undertaken to investigate the application, of teleconferencing to educational and administrative functions. It describes the learning model developed for the adult learner in an interactive educational situation, i.e. the principles underlying the model, the role of the resource person, and learner, and some information exchange strategies. Results obtained from the simulation of the model are also presented as well as its future application in a satellite-mediated learning situation.


Adult Learner Resource Person Educational Session Language Teacher Teaching Methodology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. Brilhart, John K., Effective Group Discussion, Wm. C. Brown Company, Publishers, Dubuque, Iowa, 1974.Google Scholar
  2. Cyrs, Thomas E. (1975–1976). Design Techniques for Interactive Media, International Journal of Instructional Media, Vol. 3(4), Baywood Publishing Co. In.Google Scholar
  3. Christie, B. and Martin Elton, (1975), Research on the Differences between Telecommunication and Face-to-Face Communication in Business and Government, CSG, London, England.Google Scholar
  4. Frenette, Charlotte (1976), La Téléconférence comme Médium d’Apprentissage: Déroulement et Résultats de 1’Experience de Formation à DC II, Commission de la Fonction publique, Ottawa. Présenté au 43ième Congres de l’ACFAS, Sherbrooke, Québec.Google Scholar
  5. Institute for the Future (1976), The Camelia Report: A Study of Technical Alternatives and Social Choices in Teleconferencing.Google Scholar
  6. Jull, G.W. and Nicole Mendenhall (1976), Prediction of the Acceptance and Use of New Interpersonal Telecommunications Services, The Status of the Telephone in Education, Second Annual International Communications Conference, University of Wisconsin.Google Scholar
  7. Knowles, Malcolm, The Adult Learner: A Neglected Species, Gulf Publishing Company, Houston, Texas, 1973.Google Scholar
  8. Lortie, René (1975), Teleconference Financial Seminar, Public Service Commission, Ottawa, In-House Report.Google Scholar
  9. Lortie, René (1976), Problèmes pratiques dans un domaine nouveau: Formation non-directive via satellite. Commission de la Fonction publique, Ottawa. Présenté au 43ième Congres de l’ACFAS. Sherbrooke, Québec.Google Scholar
  10. Lortie, René (1976), A Democratic Communication Model for Interactive Tele-Communication Learning, Public Service Commission, Ottawa. Paper presented at the AMTEC Convention, St. John’s, Newfoundland.Google Scholar
  11. Mendenhall, Nicole and Michael Ryan (1975), L’Effet des communications médiatisées: L’Affectivité sociale, la mélancolie, la fatigue, et Ie scepticisme de 1’utilisateur, Communications Research Center, Department of Communications, Ottawa, Rapport 1286 du CRC.Google Scholar
  12. Mendenhall, Nicole and Michael Ryan (1977), A Survey of Teleconferencing Studies in the Public Service Commission, The Telephone in Education Conference, Wisconsin.Google Scholar
  13. Ryan, Michael and James C. Craig (1975), Intergroup Telecommunication: The Influence of Communications Medium and Role Induced Status Level on Mood, and Attitudes Towards the Medium and Discussion, Department of Communications, Ottawa. Unpublished Report.Google Scholar
  14. Ryan, Michael and Nicole Mendenhall (1976), Interaction: A Canadian Theme in Education by Satellite, Presented to the World Education Conference, Honolulu, Hawaii.Google Scholar
  15. Ryan, Michael G. (1976), The Influence of Teleconferencing Medium and Status on Participants Perception of the Aestheticism, Evaluation, Privacy, Potency, and Activity of the Medium, Human Communication Research, Vol, 2, No. 3, Spring.CrossRefGoogle Scholar
  16. Stapley, Barry (1974), A Comparison of Field Trials of Teleconferencing Equipment, Communications Studies Group, London, England.Google Scholar
  17. Tough, Allen, The Adult’s Learning Projects, Research in Education Series No. 1, The Ontario Institute for Studies in Education, 1971.Google Scholar
  18. Treurniet, W., Speech Patterns Analysis, Department of Communications, Ottawa. Report forthcoming.Google Scholar
  19. Weston, J.R., C. Kristen and S. O’Connor (1975), Teleconferencing: A Comparison of Group Performance Profiles in Mediated and Face-to-Face Interaction, The Social Policy and Programs Branch, Department of Communications, Ottawa, Ontario.Google Scholar
  20. Wigren, Harold E., Teacher-to-Teacher Communications, Report of the NEA’s Pan-Pacific Satellite Experiment 1976, National Education Association, Washington, 1976.Google Scholar

Copyright information

© Plenum Press, New York 1978

Authors and Affiliations

  • Nicole Mendenhall
    • 1
  • René Lortie
    • 1
  1. 1.Public Service CommissionOttawaCanada

Personalised recommendations