The Role of Telecommunications Policy Analysis in Service Planning

  • Lawrence H. Day
Part of the Nato Conference Series book series (NATOCS, volume 6)


This paper is an examination of the role of Telecommunications Policy Analysis in the planning and development of new telecommunications services. The focus here is from the point of view of a common carrier which must plan and develop new telecommunications based services in a policy driven environment rather than that of a government body which must develop various policy positions. The author’s observations are based both upon practical experience as a long tern service planner in a large telecommunications carrier and as an observer of the role of policy development in his position as General Editor of the journal: Telecommunications Policy.


Transportation System Policy Analysis Service Innovation Telecommunication Service Market Analysis 
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  1. 1.
    This work has been simmarized in the recent book by: John Short, Ederyn Williains, and Bruce Christie, The Social Psychology of Teleconmunications, John Wiley & Sons, New York, N.Y., 1976.Google Scholar
  2. 2.
    Alphonse Chapanis, “Interactive Human Coninunications”, Sciencific American, March, 1975.Google Scholar
  3. 3.
    Vary R. CJoates, Technology and Public Policy; The Process of Technology Assessment in the Federal Government, Summary Report, Program of Policy Studies in Science and Technology, The George Washington University, Washington, D.C., July, 1972. P 1.Google Scholar
  4. 4.
    James H. Kollen, Transportation & Cotmnunications substitutability; A Research Proposal, Business Planning Group, Bell Canada, Montreal, Quebec, February, 1973. (Revised Edition)Google Scholar
  5. 5.
    Samuel W. Fordyce, “NASA Experience in Telecommunications as a Si±>stitute for Transporation”, NASA Memo, April, 1974.Google Scholar
  6. 6.
    This is reviewed at greater length in Michael Tyler, Michael Katsoulis and Angela Cooke, “Teleconmunications and Energy Policy”, Telecotinunications Policy, (Vol. I, No. 1) IPC Science & Technology Press, Guildford, U.K. pp 21–32Google Scholar
  7. 7.
    This has been described in detail by Raymond R. Panko, “The Outlook for Computer Mail”, Teleccramunications Policy, (Vol. I, No. 3) IPC Science & Technology Press, Guildford, U.K. pp 242–253Google Scholar
  8. 8.
    Panko, p 252.Google Scholar
  9. 9.
    However, it is interesting to note that the FCC has recently acknowledged the issue and is in the process of funding some contract research to explore the policy questions associated with electronic mail.Google Scholar

Copyright information

© Plenum Press, New York 1978

Authors and Affiliations

  • Lawrence H. Day
    • 1
  1. 1.Bell CanadaMontreal, P.Q.Canada

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