Use and Traffic Characteristics of Teleconferencing for Business
This paper reviews results of some Canadian studies concerned with the use of teleconferencing for management and administration in business. These studies took the form of surveys to evaluate the attitudes of users of various audio and video teleconferencing systems in the federal government, the University of Quebec and Bell Canada.
It was found that the introduction and acceptance of the use of teleconferencing in various organizations has been strongly influenced by (i) the pressures imposed by decentralization or other constraints on frequent face-to-face meetings, (ii) teleconferencing being found to be satisfactory to substitute for, or complement, some face-to-face meetings, (iii) the users having favourable attitudes towards teleconferencing, and (iv) suitable technology being available.
A preliminary assessment of traffic characteristics has been made. These characteristics include bandwidth, traffic patterns, privacy, potential subscriber penetration and spatial distribution. It is concluded that more information on potential traffic characteristics of business and social service uses of teleconferencing is required. This information will be needed to define circumstances for which it would be sensible and economic to aggregate services for delivery on common facilities.
KeywordsFavourable Attitude Traffic Characteristic Suitable Technology Indian Affair Shared Facility
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