Stress and Performance in Nursing: Implications for Productivity

  • Nora P. Reilly
  • James P. Clevenger


Like other white collar professionals, nurses provide a service that is difficult to perform and difficult to evaluate. A nurse’s “output” is often intangible, and is wrought with other measurement problems. It varies by hospital or department. It varies by patient. It varies by nurse. To make matters worse, the Department of Labor has identified hospital nursing as one of the more stressful occupations (McLean, 1974). In this chapter, we will illustrate some of the organizatonal variables related to stress in nursing, present some of our own relevant data, and discuss implications of these for the measurement and improvement of productivity in the nursing profession. First, however, a brief review of the empirical work on occupational stress is in order.


Organizational Commitment Performance Dimension Emotional Exhaustion Apply Psychology Occupational Stress 
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Copyright information

© Springer Science+Business Media New York 1988

Authors and Affiliations

  • Nora P. Reilly
    • 1
  • James P. Clevenger
    • 2
  1. 1.Washington State UniversityPullmanUSA
  2. 2.Colorado State UniversityFort CollinsUSA

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