Implementing a Solution

Family Crisis Management
  • Hans Toch
  • J. Douglas Grant


In our last chapter we traced the origins of Oakland’s FCIU (Family Crisis Intervention Unit) proposal, which was then implemented, as an experiment. In this chapter we track the first stages of this experiment.


Team Member Police Officer Police Department Social Agency Agency Representative 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    The data that had been collected to document the need for the FCI Unit showed that in a six-month period Oakland officers had responded to 16,000 family disturbance calls. Assuming half-hour responses, this represented 8,000 hours of investment. Twentyfive percent of the assignments were return calls. As we mentioned, the majority of incidents occurred in the late evening, Wednesdays through Sundays. The geographical areas that originated most of the calls were districts densely populated by low income minority residents.Google Scholar

Copyright information

© Plenum Press, New York 1991

Authors and Affiliations

  • Hans Toch
    • 1
  • J. Douglas Grant
    • 2
  1. 1.State University of New YorkAlbanyUSA
  2. 2.Social Action Research CenterNicasioUSA

Personalised recommendations