A Speech Act Based Model for Analyzing Cooperative Work in Office Information Systems

  • Esa Auramäki


In this paper we present the SAMPO-approach for modelling and analyzing office information systems. We emphasize the collective features of office work and the role of communications in coordinating the collective efforts. The approach is based on the language action view where language is seen as a means of doing things. The approach also accepts the fact that collective work includes both harmony and conflict and tries to capture both of these features.


Propositional Content Sincerity Condition Planning Group Discourse Process Illocutionary Force 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Plenum Press, New York 1990

Authors and Affiliations

  • Esa Auramäki
    • 1
  1. 1.Department of Computer ScienceUniversity of JyväskyläJyväskyläFinland

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