Static vs. Dynamic Information Systems Modeling: A Cooperation Based Approach
Today’s approaches to information systems modeling are based on different views of the communication process with respect to the office organizational levels (i.e., top, middle, and operative). These views imply different constraints on information access (rigid and predefined for the lowest level, free and unstructured for the highest) and justify the need for a large set of not homogeneous and not fully integrated information processing tools. This paper, by considering that modeling the information system means modeling the office system, shows how a model of office activities founded on a cooperative approach can unify the communication process between the various organizational levels and can capture the dynamic aspect of the information interchange process in a natural way. In our perspective, the unifying paradigm is communication and not activities because activities are not homogeneous characteristics. The proposed model takes into account the functional characteristics of the sender/receiver in the office communication system. This means that the communication links must match the dynamic characteristics of the office. In this way, we overcome the static constraints imposed by the structural approach.
KeywordsDecision Module Agent Interface Office System Negotiation Mechanism Task Solution
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