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Use of an Effective Quality Management System for Business Improvement in the Plastics Industry

  • Ralph A. Hovermale

Abstract

From the discovery of cellophane by the French and the fundamental polymer work with Nylon by Carothers in the early 1930’s, a tremendous market has developed for plastics in all areas of consumer’s lives. Plastic pellets and powders are molded into all manner of shapes such as pipes, toys, household goods, automotive parts, apparel items and the like. Plastic films are found in such items as video tapes, audio tapes, capacitors, motors, packaging applications, and weather balloons. Plastic fibers are predominant in apparel, carpets, linens, draperies and similar industries. From a simple beginning in the first quarter of the twentieth century, the plastics industry has grown to be an indispensable giant on a worldwide basis. As markets have increased, the competition to supply these markets has also increased. The customer has become more knowledgeable and, with a wealth of offerings to choose from, has become very selective. He demands from his supplier a sophisticated total offering which must include the best combination of price, quality, and service. The suppliers that meet this requirement are successful while those that do not find their products and services in little demand. One of the most successful tools for use by suppliers in meeting these demands has been a strong, broadly based, integrated Quality Management System with an emphasis on statistical process control and strong supplier-customer quality partnerships.

Keywords

Sampling Plan Statistical Process Control Quality Management System Release Limit Product Variability 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

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    J.M. Juran and Frank M. Gryna, Jr., “Quality Planning and Analysis”, 2nd Edition, McGraw-Hill Book Company, New York, New York (1980)Google Scholar
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    J.M. Juran, “Managerial Breakthrough”, McGraw-Hill Book Company, New York, New York (1964)Google Scholar
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    W.A. Shewhardt, “Economic Control of Quality of Manufactured Product”, Van Nostrand Publishing Company, Princeton, New Jersey (1931)Google Scholar
  4. 4.
    BS 5703, Data Analysis and Quality Control Using CUSUM Techniques Part I, British Standard Institute, London (1980)Google Scholar
  5. 5.
    P.B. Crobsy, “Quality is Free”, The New American Library, New York, New York (1979)Google Scholar

Copyright information

© Plenum Press, New York 1988

Authors and Affiliations

  • Ralph A. Hovermale
    • 1
  1. 1.High Performance FilmsE.I. du Pont de Nemours & Co., Inc.CirclevilleUSA

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