Research on Mental Health Quality Assurance

  • Lawrence H. Cohen


A program of mental health quality assurance is designed to (1) evaluate the quality of mental health services delivered to the public and (2) provide corrective or educational feedback to remedy detected deficiencies in service quality. The first objective involves quality assessment and therefore shares with traditional psychotherapy research and program evaluation the complex conceptual and methodological issues inherent in the measurement of clinical effectiveness. The second objective, remediation, involves strategies for behavior change, on the part of either individual clinicians or a delivery system as a whole.


Quality Assurance Continue Medical Education Quality Assurance Program Treatment Report Psychodynamic Psychotherapy 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. Baker, F. (1983). Data sources for health care quality evaluation. Evaluation and the Health Professions, 6, 263–281.PubMedCrossRefGoogle Scholar
  2. Biskin, B. (1985). Peer reviewer evaluations and evaluations of peer reviewers: Effects of theoretical orientation. Professional Psychology: Research and Practice, 16, 671–680.CrossRefGoogle Scholar
  3. Block, W. (1975). Applying utilization review procedures in a community mental health center. Hospital and Community Psychiatry, 26, 358–362.PubMedGoogle Scholar
  4. Brook, R., & Appel, B. (1973). Quality-of-care assessment: Choosing a method for peer review. New England Journal of Medicine, 288, 1323–1329.PubMedCrossRefGoogle Scholar
  5. Brook, R., Kamberg, C., & Lohr, K. (1982). Quality assessment in mental health. Professional Psychology, 13, 34–39.CrossRefGoogle Scholar
  6. Claiborn, W., Biskin, B., & Friedman, L. (1982). CHAMPUS and quality assurance. Professional Psychology, 13, 40–49.CrossRefGoogle Scholar
  7. Cohen, L. (1981). Peer review of psychodynamic psychotherapy: An experimental study of the APA/ CHAMPUS program. Professional Psychology, 12, 776–784.CrossRefGoogle Scholar
  8. Cohen, L., & Holstein, C. (1982). Characteristics and attitudes of peer reviewers and providers in psychology. Professional Psychology, 13, 66–73.CrossRefGoogle Scholar
  9. Cohen, L., & Nelson, D. (1982). Peer review of psychodynamic psychotherapy: Generous versus restrictive reviewers. Evaluation and the Health Professions, 5, 130–144.PubMedCrossRefGoogle Scholar
  10. Cohen, L., & Oyster-Nelson, C. (1981). Clinicians’ evaluations of psychodynamic psychotherapy: Experimental data on psychological peer review. Journal of Consulting and Clinical Psychology, 49, 583–589.PubMedCrossRefGoogle Scholar
  11. Cohen, L., & Pizzirusso, D. (1982). Document-based peer review of psychodynamic psychotherapy: Experimental studies of the APA/CHAMPUS program. Evaluation and the Health Professions, 5, 415–436.PubMedCrossRefGoogle Scholar
  12. Cohen, L., & Stricker, G. (1983). Mental health quality assurance: Development and evaluation of the APA/CHAMPUS program. Evaluation and the Health Professions, 6, 327–338.PubMedCrossRefGoogle Scholar
  13. Dall, O., & Claiborn, W. (1982). An evaluation of the Aetna pilot peer review project. Psychotherapy: Theory, Research and Practice, 19, 3–8.CrossRefGoogle Scholar
  14. Demlo, L. (1983). Assuring quality of health care. Evaluation and the Health Professions, 6, 161–196.PubMedCrossRefGoogle Scholar
  15. Donabedian, A. (1966). Evaluating the quality of medical care. Milbank Memorial Fund Quarterly, 4, 166–206.CrossRefGoogle Scholar
  16. Donabedian, A. (1983). Quality assessment and monitoring. Evaluation and the Health Professions, 6, 363–375.PubMedCrossRefGoogle Scholar
  17. Donaldson, M., & Keith, K. (1983). Planning for program effectiveness in quality assurance. Evaluation and the Health Professions, 6, 233–244.PubMedCrossRefGoogle Scholar
  18. Gottesman, D. (1974). Measuring attitudes about peer review in a university department of psychiatry. Hospital and Community Psychiatry, 25, 39–41.PubMedGoogle Scholar
  19. Hastings, G., Sonneborn, R., Lee, G., Vick, L., & Sasmor, L. (1980). Peer review checklist: Reproducibility and validity of a method for evaluating the quality of ambulatory care. American Journal of Public Health, 70, 222–228.PubMedCrossRefGoogle Scholar
  20. Hays, J. (1977). Three methods of peer review in a state mental hospital system. Psychological Reports, 41, 519–525.PubMedCrossRefGoogle Scholar
  21. Lambert, M. (1980). Research and the supervisory process. In A. Hess (Ed.), Psychotherapy supervision. New York: Wiley.Google Scholar
  22. Lohr, K., & Brook, R. (1984). Quality assurance in medicine. American Behavioral Scientist, 27, 583–607.CrossRefGoogle Scholar
  23. Luft, L., & Newman, D. (1977). Therapists’ acceptance of peer review in a community mental health center. Hospital and Community Psychiatry, 28, 889–894.PubMedGoogle Scholar
  24. Luft, L., Sampson, L., & Newman, D. (1976). Effects of peer review on outpatient psychotherapy: Therapist and patient follow-up survey. American Journal of Psychiatry, 133, 891–895.PubMedGoogle Scholar
  25. Mates, S., & Sidel, V. (1981). Quality assessment by process and outcome methods: Evaluation of emergency room care of asthmatic adults. American Journal of Public Health, 72, 687–693.CrossRefGoogle Scholar
  26. Newman, D., & Luft, L. (1974). The peer review process: Education versus control. American Journal of Psychiatry, 131, 1363–1366.PubMedGoogle Scholar
  27. Pizzirusso, D., & Cohen, L. (1983). Psychologists’ evaluations of psychodynamic psychotherapy: A peer review analogue experiment. Professional Psychology, 14, 57–66.CrossRefGoogle Scholar
  28. Riedel, D., Tischler, G., & Myers, J. (Eds.). (1974). Patient care evaluation in mental health programs. Cambridge, MA: Ballinger.Google Scholar
  29. Rubenstein, L., Mates, S., & Sidel, V. (1977). Quality of care assessment by process and outcome scoring: Use of weighted algorithmic assessment criteria for evaluation of emergency room care of women with symptoms of urinary tract infection. Annals of Internal Medicine, 86, 617–625.PubMedCrossRefGoogle Scholar
  30. Sanazaro, P. (1983). Determining physicians’ performance: Continuing medical education and other interacting variable. Evaluation and the Health Professions, 6, 197–210.PubMedCrossRefGoogle Scholar
  31. Sechrest, L., & Hoffman, P. (1982). The philosophical underpinnings of peer review. Professional Psychology, 13, 14–18.CrossRefGoogle Scholar
  32. Sharfstein, S., Towery, O., & Milowe, I. (1980). Accuracy of diagnostic information submitted to an insurance company. American Journal of Psychiatry, 137, 70–73.PubMedGoogle Scholar
  33. Shueman, S. (1982). A model system of peer review. Professional Psychology, 13, 50–57.CrossRefGoogle Scholar
  34. Simon, G., & Rosenberg, A. (1982). Reviewing professional practice: Implications for the mental health consumer. Professional Psychology, 13, 159–166.CrossRefGoogle Scholar
  35. Sinclair, C., & Frankel, M. (1982). The effect of quality assurance activities on the quality of mental health services. Quality Review Bulletin, 8, 7–15.PubMedGoogle Scholar
  36. Smits, H., Feder, J., & Scanion, W. (1982). Medicare’s nursing-home benefit: Variations in interpretation. New England Journal of Medicine, 307, 855–862.PubMedCrossRefGoogle Scholar
  37. Stricker, G., & Cohen, L. (1984). The APA/CHAMPUS peer review project: Implications for research and practice. Professional Psychology, 15, 96–108.CrossRefGoogle Scholar
  38. Stricker, G., & Sechrest, L. (1982). The role of research in criteria construction. Professional Psychology, 13, 19–22.CrossRefGoogle Scholar
  39. Tash, W., Stahler, G., & Rappaport, H. (1980). Test of an outcome-based quality assurance system. (Final report of NIMH Contract 278-78-0064). Rockville, MD: Horizon Institute.Google Scholar
  40. Williamson, J. (1978). Assessing and improving health care outcomes: The health accounting approach to quality assurance. Cambridge, MA: Ballinger.Google Scholar
  41. Woy, J., Lund, D., & Attkisson, C. (1978). Quality asssurance in human service evaluation. In C. Attkisson, W. Hargreaves, M. Horowitz, & J. Sorenson (Eds.), Evaluation of human service programs. New York: Academic Press.Google Scholar

Copyright information

© Springer Science+Business Media New York 1988

Authors and Affiliations

  • Lawrence H. Cohen
    • 1
  1. 1.Department of PsychologyUniversity of DelawareNewarkUSA

Personalised recommendations