A Systems Approach Used in Defining Higher Management Information Needs in a Manufacturing Company: Principles and Methodology
This paper presents an interim report on thinking underlying the work of an ongoing project being carried out by the Department of Systems of the University of Lancaster. The project concerns a large manufacturing company, one of the major in its field. The current economic situation is forcing the company to obtain the most from resources. In order to remain competitive, productivity has to be improved in all areas, not just direct labour. This requires professionals at all levels to work more effectively with better quality information, rapid access to information, and information which they can trust. The level with which this work deals is the higher management level and the problem: its information needs.
KeywordsHard Data Harvard Business Review Critical Activity Management Control System High Management
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