A Queueing Model of Monitoring and Supervisory Behaviour
In many modern industrial processes the human beings involved have been removed from direct control and placed in a supervisory or monitoring position. Typically, a complex continuous process is represented to the supervisor by some large number of displays of information relating to the state of the plant. The information may be displayed in a large number of different forms. There may be displays of the point values at each moment in time. There may be displays of recent past history as well as current values. In still others there may be remote historical data which serve as a base against which to judge the significance of current and immediately past values of the variables.
KeywordsQueueing Model Monitoring Position Supervisory Behaviour Observer Sample Random Time Delay
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