A Queueing Model of Monitoring and Supervisory Behaviour

  • J. W. Senders
  • M. J. M. Posner
Part of the NATO Conference Series book series (NATOCS, volume 1)


In many modern industrial processes the human beings involved have been removed from direct control and placed in a supervisory or monitoring position. Typically, a complex continuous process is represented to the supervisor by some large number of displays of information relating to the state of the plant. The information may be displayed in a large number of different forms. There may be displays of the point values at each moment in time. There may be displays of recent past history as well as current values. In still others there may be remote historical data which serve as a base against which to judge the significance of current and immediately past values of the variables.


Queueing Model Monitoring Position Supervisory Behaviour Observer Sample Random Time Delay 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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  1. 1.
    J.W. Senders, J.E. Elkind, M.C. Grignetti, and R.P. Smallwood, “An Investigation of the Visual Sampling Behavior of Human Observers,” NASA Cr 434, (1965).Google Scholar
  2. 2.
    M. Posner and B. Bernholtz, “Closed Finite Queueing Networks with Time Lags and with Several Classes of Units,” Operations Research, 5, 977–985, (1968).CrossRefGoogle Scholar

Copyright information

© Plenum Press, New York 1976

Authors and Affiliations

  • J. W. Senders
    • 1
  • M. J. M. Posner
    • 1
  1. 1.Industrial EngineeringUniversity of TorontoTorontoCanada

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