Abstract
A possible evolution of the electronic office is outlined and areas in which investigation of non-technical disciplines is required are specifically pointed out.
Image quality is considered a major subject, as is man-machine interaction, since user convenience is regarded as the main factor in the acceptance of electronic paperwork-processing equipment. Compatibility between present-day paperwork and future processing is felt to be crucial.
Information-processing in offices is executed by human beings, with the assistance of machines. The type and amount of such processing depends on the function of the office, as does also the type of paperwork. For example the life-cycle of a bank cheque will differ completely from that of a patient’s medical record. I shall restrict myself in this discussion to the paperwork (such as correspondence) done in a general office by secretarial staff.
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© 1979 Plenum Press, New York
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Hoekstra, W. (1979). Electronic Paperwork Processing in the Office of the Future. In: Kolers, P.A., Wrolstad, M.E., Bouma, H. (eds) Processing of Visible Language. Nato Conference Series, vol 13. Springer, Boston, MA. https://doi.org/10.1007/978-1-4684-0994-9_29
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DOI: https://doi.org/10.1007/978-1-4684-0994-9_29
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