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A Theory of Service Delivery and Its Application to the Dropout Phenomenon

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Abstract

System dynamics permits one to construct explicit theories or models of sufficient size and complexity to encompass the rich and unwieldy phenomena encountered in psychology and other social and behavioral science disciplines. Moreover, a well-constructed model has the potential to guide practical application of such knowledge. For about 10 years, from the mid-1960s to the mid-1970s, we and our colleagues had the opportunity to develop several such models aimed at making sense out of some of the more vexing phenomena encountered in the delivery of health and human services.

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© 1976 Gilbert Levin and Edward B. Roberts

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Levin, G., Roberts, E.B. (1976). A Theory of Service Delivery and Its Application to the Dropout Phenomenon. In: Levine, R.L., Fitzgerald, H.E. (eds) Analysis of Dynamic Psychological Systems. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-6440-9_11

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  • DOI: https://doi.org/10.1007/978-1-4615-6440-9_11

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4615-6442-3

  • Online ISBN: 978-1-4615-6440-9

  • eBook Packages: Springer Book Archive

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