Abstract
The chapter on the development of Total Quality Management in Denmark will be subdivided into the following four sections plus this introduction.
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References
The European Way to Excellence-How 35 European Manufacturing, public and service organizations make use of quality management (1996) DG III Industry, European Commission.
Dahlgaard, Jens J., Kristensen, Kai and Kanji, Gopal (1997) Fundamentals of TQM, Chapman & Hall, London, UK.
Dahlgaard, Jens J., Kristensen, Kai and Kanji, Gopal (1990) A Comparative Study of Quality Control Methods and Principles in Japan, Korea and Denmark, Total Quality Management, 1(1).
Hartz, Ove (1982) Quality Management and Cooperation in Small Firms, Quality Progress (USA), 15(4), April, 18–21.
Hartz, Ove (1996) Strategies for Developing Total Quality Management in Industrial Companies, International Quality Congress, IQC ‘96, Union of Japanese Scientists and Engineers, JUSE Conference Proceedings, Tokyo, October, 197-202.
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© 1998 Kluwer Academic Publishers
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Dahlgaard, J.J., Hartz, O. (1998). The development of total quality management in Denmark. In: Handbook of Total Quality Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-5281-9_34
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DOI: https://doi.org/10.1007/978-1-4615-5281-9_34
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-7409-1
Online ISBN: 978-1-4615-5281-9
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