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Systems thinking and human values

Towards understanding performance in organizations

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Abstract

The idea of chaos in organizations is nothing new. Many people have expressed the idea of describing human and organisational interaction as chaotic and complex (Goldstein, 1994; Goerner, 1994). But a key feature to understanding this chaos and complexity is to see the patterns that emerge from these interactions. Humans tend to interact with each other through the choices and decisions that are made. If one can understand the pattern of decision making of the individuals and the organisation, then the true goals of the organisation can be made apparent. This is a very powerful concept for allowing organisations to understand themselves and become more effective. Values are the filter by which we make these decisions (Ellis and M.L.W. Hall, 1994). Understanding values therefore is a key to unleashing the complexity and power of an organisation. Systems thinking and human values are the context for the tools and methodologies used to unleash and hopefully harness the power in these organisations.

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© 2000 Springer Science+Business Media New York

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Hall, M.L.W. (2000). Systems thinking and human values. In: Parra-Luna, F. (eds) The Performance of Social Systems. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-4251-3_2

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  • DOI: https://doi.org/10.1007/978-1-4615-4251-3_2

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4613-6908-0

  • Online ISBN: 978-1-4615-4251-3

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