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Quality Costing pp 1–22Cite as

Quality costing: an introduction

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Abstract

In the last decade many Western organizations have come to appreciate the strategic importance of total quality management (TQM) to their corporate health. They have realized that TQM will enable them to become and remain competitive in home and international markets. Consequently, a process of continuous quality improvement has been started.

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Author information

Authors and Affiliations

  1. UMIST Quality Management Centre, Manchester, UK

    Barrie G. Dale (Senior Lecturer and Director)

  2. UMIST Quality Management Centre, Manchester, UK

    James J. Plunkett (Late Total Quality Management Project Officer)

Authors
  1. Barrie G. Dale
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  2. James J. Plunkett
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© 1991 Barrie G. Dale and James J. Plunkett

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Dale, B.G., Plunkett, J.J. (1991). Quality costing: an introduction. In: Quality Costing. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-3870-7_1

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  • DOI: https://doi.org/10.1007/978-1-4615-3870-7_1

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-412-38860-6

  • Online ISBN: 978-1-4615-3870-7

  • eBook Packages: Springer Book Archive

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