The work on this paper arose from some studies into how practitioners solved the problem of knowledge elicitation. These studies were illuminating since the most common situation seemed to be that no strategy was employed and that the activity in essence was based on chance. in other words when practitioners were asked what strategy they were using the most common answer was that they did not know but they could do it anyway.
KeywordsSoft System Methodology Repertory Grid Good Problem Knowledge Elicitation Common Answer
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