Abstract
Where problems are found in an organisational setting, the structure of the organisation will have a considerable bearing on the way that the problem is tackled and potential solutions that may emerge. All too frequently we address the problem without consideration of the organisational context.
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© 1993 Springer Science+Business Media New York
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Bowling, D. (1993). A Cybernetic View of Quality Management. In: Stowell, F.A., West, D., Howell, J.G. (eds) Systems Science. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-2862-3_29
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DOI: https://doi.org/10.1007/978-1-4615-2862-3_29
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-6240-1
Online ISBN: 978-1-4615-2862-3
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