Abstract
Managers in contemporary organisations have little option other than to do business in increasingly turbulent environments. As a result, they are more frequently confronted with large, highly interconnected and complex problem situations for which no obvious or appropriate course of action exists. Problem situations should not be interpreted as referring solely to negative, potentially damaging situations, but should also be viewed as including opportunities for improvement, requiring reflective and considered problem solving and decision making in order to take advantage of the opportunity. Crucial decisions taken in these environments are often based on highly uncertain information, and are often subject to time constraints, yet these decisions may have a big impact on the future stability and viability of the organisation.
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© 1993 Springer Science+Business Media New York
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McKay, J., Marshall, P. (1993). Systems Methodologies and Enabling Technologies: A Role for Group Support Systems?. In: Stowell, F.A., West, D., Howell, J.G. (eds) Systems Science. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-2862-3_13
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DOI: https://doi.org/10.1007/978-1-4615-2862-3_13
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