Skip to main content

Restructuring the Bureaucracy in City Government: Systemic Reform of Work and Community Outreach

  • Chapter
  • 118 Accesses

Abstract

Bureaucracy is the cancer that kills innovation in government. Left to their own devices, bureaucrats have an uncanny talent for taking a dynamic idea and turning it into lethargy. Mayors, Governors and Presidents have grappled with this problem. How do you make bureaucracy more responsive, accountable and effective? In Louisville, we decided we needed a way to reach into the bureaucracy and engage the people who administer affordable housing programs, deliver human services, fix the potholes and pick up the garbage in changing how we work

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2002 Springer Science+Business Media New York

About this chapter

Cite this chapter

Abramson, J.E. (2002). Restructuring the Bureaucracy in City Government: Systemic Reform of Work and Community Outreach. In: Andrisani, P.J., Hakim, S., Savas, E.S. (eds) The New Public Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-1109-0_12

Download citation

  • DOI: https://doi.org/10.1007/978-1-4615-1109-0_12

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4020-7121-8

  • Online ISBN: 978-1-4615-1109-0

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics