Abstract
Health services management research (HSMR) has been described as an iterative process, which compiles data, generates pertinent managerial information, and influences the delivery of health care services. This field of inquiry examines the effects of organization, financing, management, and market forces on the performance of health care organizations in the delivery, quality and cost of, access to, and outcomes of health services. The inquiry encompasses a variety of disciplines: social and behavioral sciences, statistics, economics, sociology, political science, anthropology, psychology, operations research, epidemiology, and biostatistics, as well as medicine and nursing. Responsibilities of HSMR include:
-
1.
Collection and diffusion of health care information and statistics.
-
2.
Design, development, and evaluation of new health services systems and processes.
-
3.
Improvement of health services through quality assessment, improvement and management.
-
4.
Research and theory building in management.
-
5.
Policy impact analysis.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Aday, L., Begley, C.E., Lairson, D.R., Slater, C.H. (1993). Evaluating the Medical Care System: Effectiveness, Efficiency, and Equity. Ann Arbor, Michigan: Health Administration Press.
Andersen, R.M. (1995). Revisiting the behavioral model and access to medical care: Does it matter?. Journal of Health and Social Behavior 36(March): 1–10.
Bice, T.W. (1980). Social health services research: Contributions to public policy. Milbank Memorial Fund Quarterly 58(2): 173–200.
Ginzberg, E. (1991). Health Services Research: Key to Health Policy. Cambridge: Harvard University Press.
Ginzberg, P. (1997). A perspective on health system change in 1997. Charting Change: A Longitudinal Look at the American Health System, 1997 Annual Report. Washington, D.C.: Center for Studying Health System Change.
Gray, J.A.M. (1997). Evidence-Based Health Care: How to Make Health Policy and Management Decisions. N.Y.: Churchill Livingstone.
Greenlick, M.R., Freeborn, D.K., Pope, C.R. (1988). Health Care Research in HMO: Two Decades of Discovery. Baltimore: The Johns Hopkins University Press.
Hech, T., Thomas, S.L. (2000). An Introduction to Multilevel Modeling Techniques. Mahwah, NJ: Lawrence Erlbaum Associates, Publishers.
Institute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, D.C.: National Academy Press.
Jöreskog, K.G. Sörbom, D. LISREL: Unpublished Lecture Notes, 1981.
Kendall, D.B., Levine, S.R. (1998). Pursuing the promise of an information-age health care system. Health Affairs 17(6): 41–43.
Kerkri, E.M., Quantin, C., Allaert, E.A., Cottin, Y., Charve, Ph., Jouanot, F., Yétongnon, K. (2001). An approach for integrating heterogeneous information sources in a medical data warehouse. Journal of Medical Systems 25(3): 167–176.
Kersnik, J. (2001). Determinants of customer satisfaction with the health care system. Health Policy 57(2): 155–164.
Klarman, H.T. (1980). Observations on health services research and health policy analysis. Milbank Memorial Fund Quarterly 2(2): 201–216.
Mechanic, D. (1978). Prospects and problems in health services research. Milbank Memorial Fund Quarterly 56(2): 127–139.
Oleske, D. M. (ed.) (2001). Epidemiology and the Delivery of Health Care Services: Methods and Applications. 2nd edition. New York: Kluwer Academic/Plenum Publishers.
Ozean, Y. (1995). Efficiency of hospital service production in local markets: The balance sheet of U.S. medical armament. Socio-Economic Planning Sciences, 29 (2), 139–150.
Pa, C.W., Wan, T.T.H. (1997). Confirmatory analysis of health outcome indicators: the 36-item short-form health survey (SF-36). Journal of Rehabilitation Outcomes Measurement 1(2): 48–59.
Porter, S.J. (2001). A longitudinal analysis of the distinction between for-profit and non-for-profit hospitals in America. Journal of Health and Social Behavior 42:17–44.
Reed, P.L. (1998). Medical outcomes study short form 36: Testing and cross-validating a second-order factorial structure for health system employees. Health Services Research 33(5): 1361–1380.
Roberts, C.A., Burke, S.O. (1989). Nursing Research: A Quantitative and Qualitative Approach. Boston: Jones and Bartlett Publishers.
Shortell, S.M., Kaluzny, A.D. (2000). Health Care Management: Organization, Design, and Behavior. 4th edition. Albany, NY: Delmar Publishers.
Stryer, D., Tunis, S., Hubbard, H., Clancy, C. (2000). The Outcomes of Outcomes and Effectiveness Research: Impacts and Lessons from the first decade. Health Services Research 35(5): 977–993.
Wan, T.T.H. (1995). Analysis and Evaluation of Health Care Systems: An Integrated Managerial Decision-Making Approach. Baltimore: Health Professions Press.
Ware, J. (1986). The assessment of health status. In L. Aiken and D. Mechanic (eds.) Applications of Social Science to Clinical Medicine and Health Policy. New Brunswick, NJ: Rutgers University Press.
Wennberg, J. (1984). Dealing with medical practice variations: A proposal for action. Health Affairs 3: 6–32.
White, K.L. (1992). Health Services Research: An Anthology. Washington, D.C.: Pan American Health Organization.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2002 Springer Science+Business Media New York
About this chapter
Cite this chapter
Wan, T.T.H. (2002). Research on Health Services Management: The Search for Structure. In: Evidence-Based Health Care Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-0795-6_3
Download citation
DOI: https://doi.org/10.1007/978-1-4615-0795-6_3
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-5243-3
Online ISBN: 978-1-4615-0795-6
eBook Packages: Springer Book Archive