SSM-Guided Research to Improve the Linkages between a Science Provider and their End-Users
People make sense of the world differently, some are guided by systems thinking and some are not. This has implications for systemic practitioners and the way they interact with others who do not see the world as they do. This paper describes the evolution of a process of inquiry to date that has been explicitly influenced by systemic researchers. The authors attempt to make sense of their experiences and to highlight some important aspects of the inquiry process to date. Highlighted in particular, are the stages and manner in which the client was involved in the process, and how the way information from the rich-description was conveyed to the client influencing the way in which the problem situation was viewed and action defined by the client.
KeywordsInquiry Process Problem Situation Soft System Methodology Client Group Systemic Researcher
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