The Impact of Computer Hardware Theft on ICT Introduction to South African Rural Communities: An Interpretive Assessment Through Focus Groups and Morphological Analysis within a Process-Based Research Framework

  • Jackie Phahlamohlaka
  • Hugo Lotriet


The Universal Service Agency (USA) was established through the Telecommunications Act (103 of 1996) with the specific purpose of promoting access to Information and Communication Technologies (ICTs) for all people in South Africa. It was established on the assumption that ICTs are a basic right and a necessary aspect of social and economic functioning. Attempts have been made by both local and international institutions to introduce these technologies to South African communities. A disturbing trend of computer hardware theft is beginning to emerge from several rural communities, which threatens the goals of the USA and other related initiatives.


Focus Group Focus Group Discussion Focus Group Session Nominal Group Technique High Crime Rate 
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Copyright information

© Springer Science+Business Media New York 2002

Authors and Affiliations

  • Jackie Phahlamohlaka
    • 1
  • Hugo Lotriet
    • 1
  1. 1.Department of InformaticsUniversity of PretoriaPretoriaSouth Africa

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